Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of ecodometent.com (the “Website”) and your communications and transactions with Guangzhou Yuntu Tent Co., Ltd. (“Eco Dome Tent,” “we,” “us,” or “our”).

By using the Website, submitting an inquiry, requesting a quotation, or placing an order with us, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Us

The Website is operated by:

Guangzhou Yuntu Tent Co., Ltd.
Building A, No. 1663, Nansha Avenue
Dongchong Town, Nansha District
Guangzhou, China
Email: info@ecodometent.com
WhatsApp: +86 133 2645 9475

2. Eligibility and Business Use

Our products and services are primarily intended for businesses and professional projects, including resorts, hotels, campsites, retreat operators, developers, distributors, and other hospitality or outdoor-accommodation projects.

You must be legally capable of entering into a binding agreement. If you use the Website or communicate with us on behalf of a company or other organization, you represent that you have authority to bind that organization.

3. Website Information

We aim to keep the Website accurate and useful. However, product descriptions, photographs, drawings, layouts, colors, dimensions, specifications, installation information, availability, estimated performance, and other Website content are provided for general information only.

Website content does not constitute a binding offer, engineering approval, building-code certification, warranty, or guarantee that a particular product is suitable for your site or intended use. Product appearance and specifications may change as designs, materials, and manufacturing processes are updated. Screen settings, lighting, photography, and natural material variation may affect how colors and finishes appear.

You should rely only on the specifications, scope, price, delivery terms, and other conditions stated in the final quotation, pro forma invoice, order confirmation, technical agreement, or sales contract issued or signed by us (collectively, the “Sales Documents”).

4. Inquiries, Quotations, and Orders

Submitting an inquiry or requesting a quotation does not create an obligation for either party to buy or sell anything.

Unless a quotation states otherwise:

A quotation is an invitation to place an order and is valid only for the period stated in it;
Prices and availability may change before we accept an order;
An order becomes binding only when we confirm it in writing or sign the applicable Sales Documents and receive any required deposit or payment; and
We may decline or cancel an order before acceptance, including because of pricing errors, unavailable materials, technical feasibility, sanctions or export-control concerns, suspected fraud, or other reasonable business or legal grounds.

If these Terms conflict with the Sales Documents, the Sales Documents control for the relevant transaction. A negotiated and signed sales contract takes priority over a quotation, pro forma invoice, order confirmation, and these Terms.

5. Prices, Taxes, and Payment

Prices, currency, payment schedule, bank charges, taxes, duties, freight, insurance, installation, and any other charges will be specified in the applicable Sales Documents.

Unless the Sales Documents expressly include them, quoted prices exclude import duties, customs charges, local taxes, permits, inspections, site preparation, foundations, utilities, unloading, storage, installation, and other destination costs. The buyer is responsible for those amounts and arrangements.

You must make payments using the method and account details stated in our verified Sales Documents. To reduce payment fraud, confirm any change to our bank details through a previously verified communication channel before sending funds. We are not responsible for payments sent to an unauthorized account because of phishing, impersonation, or instructions not issued by us.

Late or incomplete payment may result in production, shipment, document release, or other performance being suspended, to the extent permitted by the applicable agreement and law.

6. Custom Products and Customer Approvals

Many of our domes, tents, interiors, furniture packages, and related components are produced or configured for a specific project. You are responsible for providing complete and accurate project requirements, including site conditions, dimensions, intended use, climate information, desired layout, utilities, access restrictions, and applicable local requirements.

Where we provide drawings, renderings, samples, specifications, bills of materials, or other approval documents, you must review them carefully. Your written approval authorizes us to proceed based on the approved information. Changes requested after approval may affect price, materials, performance, and delivery schedule and may require a written change order and additional payment.

We are not responsible for errors, delays, or additional costs caused by inaccurate or incomplete information supplied by you or by changes made without our written approval.

7. Production and Lead Times

Production and delivery dates are estimates unless the applicable Sales Documents expressly state that a date is guaranteed. Timelines may depend on design approval, receipt of payment, material availability, production capacity, export documentation, inspection, carrier schedules, customs clearance, weather, and other factors.

We will use commercially reasonable efforts to meet confirmed schedules, but we are not liable for delay caused by events outside our reasonable control or by the buyer, its contractors, authorities, carriers, or other third parties.

8. Shipping, Delivery, Title, and Risk

The shipping method, delivery point, freight responsibility, insurance, transfer of risk, and transfer of title will be governed by the Incoterm and other delivery provisions stated in the applicable Sales Documents. If an Incoterm is used, it will have the meaning given in the version of the Incoterms rules identified in those documents.

You are responsible for providing correct consignee and delivery information, arranging any buyer-side import licenses and customs clearance, and ensuring that the destination can receive, unload, store, and protect the shipment.

You should inspect packaging and products promptly upon receipt. Any visible loss or transit damage should be recorded with the carrier at delivery and reported to us with photographs, video, shipping documents, and other reasonable evidence within the period stated in the Sales Documents or required by applicable law.

9. Inspection and Non-Conformity Claims

Inspection requirements, acceptance criteria, and claim periods are governed by the applicable Sales Documents. If no specific procedure is stated, you must inspect the products within a reasonable time after delivery and notify us promptly in writing of any alleged shortage, defect, or non-conformity.

A claim should identify the relevant order, affected item, quantity, and issue and include reasonable supporting evidence. You must preserve the affected products and packaging and allow us or our representative a reasonable opportunity to inspect them before repair, modification, disposal, or return.

No return may be made without our prior written authorization and agreed shipping instructions.

10. Installation, Site Preparation, and Permits

Installation guides, drawings, videos, and remote advice provided through the Website or with a product are general support materials. They do not replace site-specific engineering, geotechnical assessment, architectural design, licensed electrical or plumbing work, professional installation, or approval by local authorities.

Unless the Sales Documents expressly state otherwise, the buyer is responsible for:

Selecting a safe and suitable site;
Assessing soil, drainage, flood, landslide, snow, wind, seismic, fire, and other environmental risks;
Designing and constructing foundations, platforms, anchoring, access, drainage, and utilities;
Obtaining planning permission, building permits, inspections, licenses, and operating approvals;
Confirming compliance with local building, fire, electrical, plumbing, accessibility, environmental, hospitality, and safety rules;
Using qualified contractors and appropriate tools, lifting equipment, and protective equipment; and
Following the final product-specific instructions, drawings, maintenance requirements, and safety warnings supplied with the order.

On-site installation, supervision, or training is included only if expressly stated in the Sales Documents and may be subject to separate fees, travel requirements, visas, site-readiness conditions, and local support obligations.

11. Product Use, Weather, and Maintenance

Product suitability and performance depend on the selected specifications, installation quality, anchoring, site exposure, climate, maintenance, and use. You must not exceed stated design limits or use a product in conditions for which it was not specified.

The buyer or operator is responsible for routine inspection, cleaning, ventilation, tensioning, fastening, corrosion prevention, snow or debris removal, repair, and other maintenance described in the product documentation. Products should not be occupied or used when damage, unsafe movement, loose components, foundation problems, or weather conditions create a safety risk.

No statement on the Website should be interpreted as a guarantee of performance in hurricanes, typhoons, floods, heavy snow, earthquakes, landslides, wildfire, or other severe or abnormal conditions. Project-specific structural or performance requirements must be confirmed in the Sales Documents.

12. Warranties

Any product warranty, warranty period, exclusions, remedies, and claim procedure will be stated in the applicable Sales Documents. Except for warranties expressly provided in those documents and rights that cannot lawfully be excluded, products and services are provided without additional express or implied warranties.

To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

Warranty coverage does not apply to the extent an issue results from improper storage, handling, installation, site preparation, unauthorized modification or repair, misuse, accident, failure to maintain the product, ordinary wear, incompatible third-party products, or conditions outside the agreed specifications.

13. Cancellations and Returns

Cancellation, refund, and return rights are governed by the applicable Sales Documents and mandatory law. Because customized products may be manufactured specifically for your project, an accepted customized order may not be cancellable or returnable after design approval, material procurement, or production has begun, except where we agree otherwise in writing or mandatory law requires it.

Approved cancellations or returns may be subject to documented design, material, production, freight, banking, restocking, and other costs already incurred.

14. Intellectual Property

The Website and its contents, including text, photographs, graphics, videos, logos, product names, drawings, layouts, downloads, and software, are owned by or licensed to us and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for legitimate personal or internal business evaluation. You may not copy, reproduce, republish, distribute, sell, modify, reverse engineer, scrape, or commercially exploit Website content without our prior written permission, except as permitted by law.

Project drawings, renderings, specifications, and other materials supplied during a quotation or project remain subject to the ownership and use restrictions stated in the Sales Documents. Providing them does not transfer our intellectual-property rights.

If you provide logos, plans, images, specifications, or other materials, you represent that you have the right to use and provide them and authorize us to use them as reasonably necessary to prepare a quotation and perform the order.

15. Acceptable Use

You must not:

Use the Website unlawfully, fraudulently, or in a way that infringes another person’s rights;
Submit false, misleading, harmful, or unauthorized content;
Introduce malware or attempt to bypass security measures;
Interfere with the Website, servers, forms, or other users;
Use automated tools to extract data in a manner that burdens or disrupts the Website; or
Misrepresent your identity, authority, or relationship with us.

We may restrict or block access where reasonably necessary to protect the Website, our users, or our legal rights.

16. Third-Party Services and Links

The Website may contain links to third-party websites, social networks, mapping tools, messaging services, videos, or other services. We do not control those services and are not responsible for their availability, content, security, products, or privacy practices. Your use of a third-party service is governed by that provider’s terms.

17. Website Disclaimer

To the maximum extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis. We do not warrant that the Website will be uninterrupted, error-free, secure, or free from harmful components or that Website information will always be complete, current, or suitable for your project.

Nothing on the Website constitutes legal, architectural, structural-engineering, financial, tax, customs, or regulatory advice. You should obtain advice from qualified professionals familiar with your site and jurisdiction.

18. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profit, revenue, business, bookings, use, goodwill, data, or anticipated savings arising from or related to the Website, products, services, delay, installation, or these Terms, even if the possibility of such loss was known.

For Website use not connected with a purchase, our total liability will not exceed the amount, if any, you paid specifically to use the Website. For a product or service transaction, liability will be subject to the limitations and remedies in the applicable Sales Documents. If those documents do not state a different limit, our aggregate liability relating to the affected product or service will not exceed the amount actually paid to us for that affected product or service.

19. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold us harmless from third-party claims, losses, and reasonable costs arising from your unlawful use of the Website, materials you provide without sufficient rights, unauthorized product modification, installation or use contrary to the agreed specifications or instructions, or breach of these Terms. This section does not apply to the extent a claim was caused by our breach, negligence, or willful misconduct.

20. Force Majeure

Neither party will be liable for delay or failure to perform, other than an obligation to pay amounts already due, to the extent caused by events beyond its reasonable control. Such events may include natural disasters, severe weather, epidemic, war, terrorism, civil unrest, labor disruption, fire, utility or network failure, material shortage, transportation disruption, port congestion, carrier delay, government action, sanctions, export or import restrictions, and customs delay.

The affected party should notify the other party within a reasonable time and use commercially reasonable efforts to reduce the impact. If a force-majeure event continues for an extended period, any cancellation or adjustment will be handled under the applicable Sales Documents and law.

21. Privacy

Our collection and use of personal information are described in our Privacy Policy. The Privacy Policy forms part of these Terms. The destination URL should be updated if the Privacy Policy is published at a different address.

22. Changes to the Website or These Terms

We may modify, suspend, or discontinue Website content or features at any time. We may also update these Terms to reflect changes in our services, business practices, or legal requirements.

Revised Terms become effective when posted on this page unless a later date is stated. Changes do not retroactively alter an accepted order or signed sales contract unless the parties agree in writing.

23. Governing Law and Disputes

Unless mandatory law or the applicable Sales Documents require otherwise, these Terms and any dispute relating to the Website are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

The parties should first attempt in good faith to resolve a dispute through negotiation. If a dispute is not resolved, the courts with jurisdiction in Guangzhou, Guangdong Province, China will have exclusive jurisdiction, unless the applicable Sales Documents contain a different binding dispute-resolution provision. Any mandatory rights available to you under applicable law remain unaffected.

24. General Provisions

If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, reorganization, sale of business or assets, or transfer to an affiliate.

These Terms, together with the Privacy Policy and applicable Sales Documents, constitute the agreement between the parties concerning their subject matter and supersede prior discussions on that subject. Electronic communications, approvals, and signatures may be used to the extent permitted by law.

25. Contact Us

Questions about these Terms may be sent to: