Privacy Policy

Guangzhou Yuntu Tent Co., Ltd. (“Eco Dome Tent,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ecodometent.com, contact us, submit an inquiry, or otherwise interact with us in connection with our glamping dome and tent products and services.

1. Who We Are

Guangzhou Yuntu Tent Co., Ltd. is the controller of the personal information described in this Privacy Policy.

Address: Building A, No. 1663, Nansha Avenue, Dongchong Town, Nansha District, Guangzhou, China
Email: info@ecodometent.com
WhatsApp: +86 133 2645 9475

2. Information We Collect

Information you provide to us

We may collect information that you choose to provide, including:

• Your name, email address, and phone or mobile number;
• Information about your business, land, hospitality project, or purchasing needs;
• The selections you make in our inquiry forms;
• The contents of your message and any files or specifications you send us;
• Records of our correspondence, quotations, orders, and customer-service communications; and
• Any other information you provide by email, WhatsApp, telephone, or another communication channel.

Please do not send sensitive personal information unless it is necessary for your request.

Information collected automatically

When you use our website, we and our service providers may automatically collect:

• Internet Protocol (IP) address;
• Browser type, device type, operating system, and language settings;
• Referring and exit pages;
• Pages viewed, links clicked, session duration, and other interactions with the website;
• Approximate location derived from your IP address; and
• Cookie identifiers and similar online identifiers.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and provide product, customization, installation, pricing, and project information;
• Prepare quotations and take steps requested by you before entering into a contract;
• Process and manage orders, payments, delivery, installation support, warranties, and after-sales service;
• Communicate with you about your inquiry, project, or business relationship;
• Operate, maintain, secure, troubleshoot, and improve our website and services;
• Understand website traffic and measure the effectiveness of our content and advertising;
• Detect spam, fraud, abuse, and security incidents;
• Comply with applicable laws, regulations, legal processes, and enforceable governmental requests; and
• Establish, exercise, or defend legal claims.

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

• Contract: to take steps at your request before entering into a contract or to perform a contract with you;
• Legitimate interests: to operate our business, respond to business inquiries, improve our services, protect our website, and maintain business records, provided those interests are not overridden by your rights;
• Consent: for non-essential cookies, analytics, advertising, or marketing where consent is required; and
• Legal obligation: when processing is necessary to comply with applicable law.

You may withdraw consent at any time, but doing so does not affect processing that occurred before withdrawal.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies. Some are necessary for the website and forms to function. Others help us understand website usage, measure advertising, prevent spam, or personalize marketing.

The tools currently used on our website may include:

• CookieYes, which records and manages your cookie preferences;
• Google Tag Manager, which helps us manage website tags;
• Google Analytics, which helps us understand website traffic and usage;
• Google Ads, which helps us measure and improve advertising campaigns;
• TikTok Pixel, which helps us measure advertising performance and may support interest-based advertising; and
• Google reCAPTCHA, which helps protect our forms from spam and abuse.

These providers may receive online identifiers, device and browser information, IP address, website activity, and related technical data. Their processing is governed by their own privacy terms.

Where required by law, non-essential cookies and similar technologies are used only after you provide consent. You can accept, reject, or change your choices through the cookie banner or cookie-preference tool on our website. You can also control cookies through your browser settings. Blocking some cookies may affect website functionality.

For more information about Google’s handling of information, see Google’s Privacy Policy. For more information about TikTok’s handling of information, see TikTok’s Privacy Policy.

5. How We Disclose Personal Information

We may disclose personal information to:

• Website hosting, form-processing, email, communications, analytics, advertising, consent-management, security, IT, logistics, payment, and customer-support providers;
• Contractors, installers, freight forwarders, and other business partners involved in responding to your request or fulfilling an order;
• Professional advisers such as lawyers, accountants, auditors, and insurers;
• Government authorities, regulators, courts, law-enforcement bodies, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, and security; and
• A buyer, investor, successor, or adviser in connection with a merger, financing, reorganization, sale of assets, or similar corporate transaction.

We require service providers to process personal information only for the services they provide to us and subject to appropriate confidentiality and security obligations.

We do not sell personal information for money. Some advertising or analytics activities involving cookies and pixels may be considered a “sale,” “sharing,” or use for targeted advertising under certain privacy laws. Where those laws apply, you can opt out through our cookie-preference tool or by contacting us.

6. International Data Transfers

We are located in China and work with customers and service providers in multiple countries. As a result, your personal information may be transferred to, stored in, or processed in China, the United States, or other countries where data-protection laws may differ from those in your country.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, or rely on another lawful transfer mechanism. You may contact us for more information about safeguards relevant to your personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage customer relationships and orders, meet legal, tax, accounting, and compliance obligations, resolve disputes, and enforce agreements.

Retention periods depend on the nature of the information, the reason it was collected, the status of our relationship with you, and applicable legal requirements. When personal information is no longer needed, we will delete it, anonymize it, or securely isolate it until deletion is possible.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of, or object to, certain processing;
• Receive certain information in a portable format;
• Withdraw consent at any time where processing is based on consent;
• Opt out of certain advertising, sale, sharing, or targeted-advertising activities;
• Not be discriminated against for exercising a privacy right; and
• Lodge a complaint with your local data-protection authority.

We do not use personal information submitted through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise a privacy right, email info@ecodometent.com with the subject line Privacy Request. Please describe your request and the country or state where you reside. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law. We will respond within the period required by applicable law.

Additional notice for California residents

If the California Consumer Privacy Act, as amended, applies to us and to your information, California residents may have rights to know, delete, and correct personal information and to opt out of its sale or sharing. They may also have the right to limit certain uses of sensitive personal information and to receive equal service and pricing after exercising their rights.

The categories of personal information we may collect are described in Section 2, the sources are you and the automated technologies described above, the business and commercial purposes are described in Section 3, and the categories of recipients are described in Section 5. We do not knowingly sell or share the personal information of individuals under 16 years of age.

10. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social networks, messaging services, or other services. We do not control and are not responsible for their privacy practices. Please review their privacy notices before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal requirements. We will post the revised version on this page and update the “Last updated” date. If required by law, we will provide additional notice or request renewed consent.

13. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, or if you wish to exercise a privacy right, contact:

Guangzhou Yuntu Tent Co., Ltd.
Building A, No. 1663, Nansha Avenue
Dongchong Town, Nansha District
Guangzhou, China
Email: info@ecodometent.com